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Store Policy

Welcome to Whirlwind! Below you’ll find all of our current store policies regarding processing times, shipping, returns, cancellations, and more. If you have any questions, please don’t hesitate to reach out.

Order Processing

All of our products are made to order. Please allow 7–10 business days for production before shipping or pickup. We will notify you once your order is complete.

Shipping

  • We ship via USPS, with standard shipping rates starting at $10.

  • Free porch pickup is available in Aubrey, TX — just select “Local Pickup” at checkout.

  • Once shipped, tracking information will be provided by email.

Please note: We are not responsible for delays caused by USPS or lost/stolen packages.

Cancellations

Orders may be canceled within 24 hours of purchase. After that, your order may already be in production and cannot be canceled.

Returns & Exchanges

Because each item is custom made, we do not accept returns or exchanges.
If your item arrives damaged or incorrect, please contact us within 3 days of delivery and we’ll work to make it right.

Garment Care

To keep your shirt looking its best:
– Turn inside out
– Machine wash cold
– Tumble dry low or hang to dry
– Avoid ironing directly on design

Contact

For questions about your order, shipping, or custom requests, please fill out our Contact form or email us at whirlwind.apparelco@gmail.com.

Payment Methods

Payment Methods

We accept the following payment methods:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

  • Apple Pay / Google Pay (if enabled through your checkout platform)

All online payments are securely processed through our trusted third-party provider to ensure your information stays protected.

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